So you have finally done it, made the leap, kicked your boss and gone into business for yourself. You have been to see your accountant to register your new company, raided your savings to generate the initial investment for your company and more than likely bought half of staples so that your home office is “well equipped” and now your new venture is ready to open its doors to the big wide world… however, do you have everything in place to give your new business a fighting chance in the modern business arena?
Here are our 3 golden rules to help you launch a professional and resilient business:
1. Be small but seem big – Just because you are a small business does not mean that you have to appear to your clients and competition as a small business. 10 years ago this would have never been possible. Back then if you started a company and turned your back bedroom into an office you would have to use your home address (109 new street, new lane) until your business was large enough to move to a professional office. If you were a small company you had no choice but to grit your teeth and stick it out.
With the changes to the ways people are working and the arrival of Virtual Offices and Business Post Address services provided by Business Centres and Office Companies you do not have to actually have an office to have a presence in an area. You can be a small business based in Hertfordshire but have regional offices in London, New York, Japan and the USA all for under £150 /month.
2. Stay connected – With the advance of technology, Smart phones and Laptops picking up our emails on the go and taking calls from potential clients has never been so easy – Make yourself easily accessible to your clients so when they are ready to buy something from your company or take on your services then you will be right there ready to take their order.
3. Have a back up plan – When it’s not possible to stick to rule 2 make sure you have a back up plan. If you are on a plane or on the underground or out in the middle of nowhere with not even a smidgen of mobile signal what will happen to your calls? …Maybe they will go to voicemail? …however we all know that 80% of callers will not call back after hearing an voicemail message!
All is not lost – Enter a Telephone Answering service company to take your calls when you can’t. These virtual super hero’s although still a relatively new industry (started in the last 5 years) are ready to swoop in and take your place when you’re out of the office or unable to get to the phone.
These services are also a great way of buying you some time to concentrate. If you are preparing a document or a large proposal but finding it hard to get things done as the phone is ringing every five minutes – Why not divert your phone to your Telephone Answering partner and let them take the load off of your shoulders temporarily.
More information on Telephone Answering, Business Post Address Services and Virtual Office providers can be found by searching these terms in any search engine. You can also include the Town or county where you live if you are looking for a more local and personalised service – make sure you check out our other post on “When should a business use a virtual office” and The Hot Office skit video for helpful tips (and a good laugh whist you’re there!)
Hot Office Business Centres are specialists in flexible serviced office space and virtual services , delivering a broad range of services including private office suites, campus offices & coworking space, UK telephone answering services, virtual offices and meeting & training rooms. The Hot Office provides award winning services for over 3,000 growing and established businesses across the UK including within its portfolio Tesco, BT, Energiser Batteries, Tropicana, Voxeo, British Gas and Unilever